May 23, 2025
May 23, 2025
Release 2025.5.1 - Agent Assist
Callbacks
- The webhook part in the Agent Assist configurator changed and is now called "Callback function"

- You can now specify key values for payload headers, it can be used for configurating basic authentication as well as pass certains other things.
- You can now also specify whether you prefer sending a payload at end of call, continuously, or both.
- Custom generations can also now be included in the payload if needed.
- SCV now has a proper toggle to activate, settings are handled by Engage.