This release has been rolled back. We'll keep you posted when the new model is available again on prod

More powerful model

We have deployed a new model for QM evaluations: it is more powerful, more accurate, and faster than the previous one, and should improve the performance of our evaluations.

It comes with a new way of generating criteria: they are now enriched with AI, informing users on how their prompts were interpreted, and allowing them to make adjustments if needed. It should help our customers design powerful criteria, and result in more accurate evaluations.

Bugfixes

• We fixed an issue with the audio waveforms that were not displayed for mono audios and voicemails