A new Diaboloom AI public API is now available and ready-to-use to analyze text streams !

The "Reason For Contact" AI Insight identifies and extracts the main reason for contact, from an input set of possible reasons. It also provides a comprehensive reasoning of the customer's needs.

By understanding the main needs expressed by the client, businesses can better tailor their services and responses to improve customer satisfaction and operational efficiency.

The AI model is deployed in the context of the rework of Diabolocom AI legacy models, to new LLM based models with improved results, generative AI information (e.g. reasoning) and multiple languages analysis capabilities.

Check the Public API documentation for this new AI model

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